Disputes in IT agreements are not unusual. Be it a software development agreement, be it a cloud agreement, be it a licensing agreement, one party sometimes believes that the performance of the other party does not comply with what has been agreed upon. The reason why this happens in IT agreements more often than in other agreements is a very simple rule which every software developer knows:
No software is error-free.
Further considering that
Every IT agreement is related to software.
because software is the basis for every cloud, software development, software licensing, etc. agreement, one can conclude that
No performance of an IT agreement is error-free.
We believe in this simple rule, and this rule has been confirmed by hundreds and hundreds of IT relationships our members have gotten in touch with. The motivation of the Blockchain Arbitration Forum is to offer parties of IT agreements with simple means to solve such disputes in a professional way.